Residential Support Worker

Randstad Care; Dudley; On-site; GBP 18,000 - 29,000; Full time

Job summary

Randstad Care is seeking a Children's Residential Support Worker for crisis and emergency placements in Dudley. You will provide immediate, short-term residential care to children entering care in emergency circumstances, ensuring a safe harbour during a critical transition.

You will work with children experiencing trauma, distress, or placement breakdowns, creating a warm, non-judgemental environment focused on stability, safety and emotional containment.

Qualifications

• Experience with vulnerable children in UK residential settings is essential.
• Full enhanced DBS via update service.
• Willingness to work unsociable hours, weekends and sleep-ins.
• Full UK driving license preferred for transport during placements.

Responsibilities

• Immediate stabilisation and high-standard daily care for children in emergency placements.
• Build trust and supportive relationships during crises.
• Safely manage challenging behaviours and use de-escalation techniques.
• Support with meals, education, routines and personal goals.
• Liaise with social workers, emergency services, and healthcare providers.

Skills

Resilience & Empathy

Experience with vulnerable children in

DBS check

Flexibility

Driving License

Job description

Children's Residential Support Worker - Crisis & Emergency Placements

Location: Dudley

Rates: £13.00 - £21.36 per hour

Hours: Includes day shifts, waking nights, weekends, and sleep-ins

About the Role

When a child's life is in turmoil, they need a safe harbour. As a Support Worker, you will provide immediate, short-term residential care to children and young people entering care in emergency circumstances.

You will work with children who are experiencing high levels of trauma, distress, or placement breakdowns. Your primary goal is to create a warm, non-judgemental environment that offers stability, physical safety, and emotional containment during a critical transition period.

Key Responsibilities

• Immediate Stabilisation: Provide high-calibre, trauma-informed daily care to children entering emergency placements.
• Building Trust: Establish fast, meaningful, and professional relationships with young people navigating acute crises.
• Safety & De-escalation: Manage challenging behaviours, emotional deregulation, and high-risk scenarios using proactive de-escalation techniques.
• Daily Support: Assist with routine activities, cooking, educational needs, and personal goals to maintain daily structure.
• Multi-Agency Liaison: Safeguard young people by maintaining strict records and working closely with social workers, emergency services, and health care providers.

What We're Looking For

• Resilience & Empathy: Exceptional emotional regulation, patience, and a non-judgemental approach to complex behaviours.
• Experience: Paid UK Experience working with vulnerable children, young people, or within complex residential settings is essential.
• DBS: Full enhanced dbs on the update service
• Flexibility: Ability to work shifts, including unsociable hours, weekends, and overnight sleep-ins.
• Driving License: Full UK Driving License preferred (for transport during placements).

Randstad Care is an equal opportunities employer and decisions are made on merits alone.