Residential Support Worker

Randstad Care; Hempstalls; On-site; GBP 18,000 - 29,000; Full time

Job summary

Randstad Care is seeking a Children's Residential Support Worker for crisis and emergency placements in Stoke and surrounding areas. You will provide immediate, short-term residential care to children entering care under emergency circumstances, offering a warm, safe environment and emotional containment during critical transitions.

Key duties include stabilising traumatised children, building trust quickly, managing behaviours with de-escalation, supporting daily routines, meals, education and

Qualifications

• Experience of paid UK work with vulnerable children or in complex residential settings.
• Full enhanced DBS via the update service.
• Ability to work shifts, weekends and overnight sleep-ins.

Responsibilities

• Immediate stabilisation and trauma-informed daily care for children entering emergency placements.
• Build fast trust and professional relationships with young people in acute crises.
• Ensure safety and de-escalation using proactive techniques.
• Provide daily support including meals, routines, and education.
• Coordinate with social workers, emergency services and health providers and maintain records.

Skills

Resilience & Empathy

Flexibility

Driving License

Job description

Children's Residential Support Worker - Crisis & Emergency Placements

Location: Stoke and surrounding area's

Rates: £13.00 - £21.36 per hour

Hours: Includes day shifts, waking nights, weekends, and sleep-ins

About the Role

When a child's life is in turmoil, they need a safe harbour. As a Support Worker, you will provide immediate, short-term residential care to children and young people entering care in emergency circumstances.

You will work with children who are experiencing high levels of trauma, distress, or placement breakdowns. Your primary goal is to create a warm, non-judgemental environment that offers stability, physical safety, and emotional containment during a critical transition period.

Key Responsibilities

• Immediate Stabilisation: Provide high-calibre, trauma-informed daily care to children entering emergency placements.
• Building Trust: Establish fast, meaningful, and professional relationships with young people navigating acute crises.
• Safety & De-escalation: Manage challenging behaviours, emotional deregulation, and high-risk scenarios using proactive de-escalation techniques.
• Daily Support: Assist with routine activities, cooking, educational needs, and personal goals to maintain daily structure.
• Multi-Agency Liaison: Safeguard young people by maintaining strict records and working closely with social workers, emergency services, and health care providers.

What We're Looking For

• Resilience & Empathy: Exceptional emotional regulation, patience, and a non-judgemental approach to complex behaviours.
• Experience: Paid UK Experience working with vulnerable children, young people, or within complex residential settings is essential.
• DBS: Full enhanced dbs on the update service
• Flexibility: Ability to work shifts, including unsociable hours, weekends, and overnight sleep-ins.
• Driving License: Full UK Driving License preferred (for transport during placements).