Crisis Care Residential Support Worker

Randstad Care; Oldbury; On-site; GBP 21,000 - 29,000; Full time

Job summary

Randstad Care is seeking a Children's Residential Support Worker to provide immediate, short-term residential care for children entering care in emergency situations in Oldbury. The role focuses on trauma-informed, stabilising care in a safe environment during a critical transition.

You will work with children experiencing high distress and placement breakdowns, delivering routine support, meals, and educational assistance while coordinating with social workers and health services.

Qualifications

• Resilience, empathy and patience when supporting children in crisis.
• Experience working with vulnerable children or in complex residential settings.
• Full enhanced DBS on the update service.
• Ability to work irregular shifts including weekends and sleep-ins.
• Full UK driving license preferred for transport during placements.

Responsibilities

• Immediate stabilisation: provide trauma-informed daily care to children entering emergency placements.
• Build trust: establish quick, meaningful relationships with young people in acute crises.
• Safety and de-escalation: manage challenging behaviours and high-risk scenarios.
• Daily support: assist with routines, cooking, education, and personal goals.
• Multi-agency liaison: maintain records and coordinate with social workers, emergency services, and health providers.

Skills

Resilience & Empathy

Experience with vulnerable children

DBS update service

Flexibility

Driving license

Job description

Randstad Care is seeking a Children's Residential Support Worker to provide immediate, short-term residential care for children entering care in emergency situations in Oldbury. The role focuses on trauma-informed, stabilising care in a safe environment during a critical transition.

You will work with children experiencing high distress and placement breakdowns, delivering routine support, meals, and educational assistance while coordinating with social workers and health services.