Residential Front Desk Concierge - 4 on 4 off (7am-7pm)

Places for People; Nottingham; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

27 days holiday plus bank holidays Pro

Healthcare cashback plan

Sponsorship for study and professional

Pension scheme and Life assurance

Our Place Rewards discounts

Job summary

Places for People is seeking a concierge at their Chelsea Creek site in London. You will be the first point of contact for residents and visitors, delivering outstanding service while maintaining a safe and pleasant environment.

The role involves welcoming guests, performing regular checks, handling inquiries, monitoring CCTV, and managing deliveries and keys. Flexible hours, inclusivity, and a supportive recruitment process are highlighted in the posting.

Qualifications

• Front of House experience in residential or hospitality settings.
• Excellent customer service and communication skills.
• Calm, courteous, and professional under pressure.

Responsibilities

• Provide a warm, professional welcome to residents and guests.
• Conduct regular building checks and patrols to keep communal areas clean and secure.
• Handle queries, complaints and emergencies with calm and courtesy.
• Monitor CCTV and manage visitor access.
• Manage deliveries and post according to company procedures.
• Issue and log keys.
• Proactively address cleaning and maintenance issues.

Skills

Front of House

Customer service

Calm under pressure

Organizational skills

Reliability & presentation

Initiative

Complaint handling

Job description

Places for People is seeking a concierge at their Chelsea Creek site in London. You will be the first point of contact for residents and visitors, delivering outstanding service while maintaining a safe and pleasant environment.

The role involves welcoming guests, performing regular checks, handling inquiries, monitoring CCTV, and managing deliveries and keys. Flexible hours, inclusivity, and a supportive recruitment process are highlighted in the posting.