Resident Services Coordinator

urbanbubble; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

A community-focused property management company in Leeds is seeking a Resident Services Assistant to enhance resident experiences. Responsibilities include managing tenancy arrangements and guiding prospective residents through applications. Ideal candidates will have a Property Mark Level 6 qualification, a strong customer service background, and proficiency in Microsoft Office. This position offers a range of generous benefits, including enhanced leave, a company pension scheme, and opportunities for personal growth within a vibrant team.

Benefits

Birthday day off

Company pension scheme

Paid volunteering day

Cycle to work scheme

Study support

Qualifications

• Must hold a Property Mark Level 6 qualification or equivalent.
• Proactive, positive, and resilient attitude is essential.
• Experience in property management or lettings is required.

Responsibilities

• Handle tenancy arrangements and residency checks.
• Manage tenancy renewals and extensions.
• Guide prospective residents through the application process.

Skills

Customer service

Problem-solving

Teamwork

Proficiency in Microsoft Office

Education

Property Mark Level 6 qualification or equivalent

Job description

A community-focused property management company in Leeds is seeking a Resident Services Assistant to enhance resident experiences. Responsibilities include managing tenancy arrangements and guiding prospective residents through applications. Ideal candidates will have a Property Mark Level 6 qualification, a strong customer service background, and proficiency in Microsoft Office. This position offers a range of generous benefits, including enhanced leave, a company pension scheme, and opportunities for personal growth within a vibrant team.