Resident Liaison & Projects Coordinator (Hybrid)

Babergh and Mid Suffolk District Council; Essex; Hybrid; GBP 31,000 - 37,000; Full time

Job summary

A local government authority in Essex is seeking a Resident Liaison and Project Co-ordinator to provide project support in the Property Asset and Compliance Team. The role involves ensuring effective customer engagement, managing project timelines, and handling complaints. Candidates should possess an NVQ Level 3 or similar qualification and strong customer service skills. This position offers a competitive salary between £31,537 - £36,363 per annum and supports hybrid working arrangements.

Benefits

Generous leave entitlement

Competitive Local Government Pension

Health Care Options

Qualifications

• Proven experience in supporting project delivery and management.
• Strong skills in customer liaison and conflict resolution.
• Ability to manage competing priorities under pressure.

Responsibilities

• Act as a customer-focused professional for project management.
• Monitor and maintain project timelines and milestones.
• Manage resident liaison activities for various projects.
• Process work orders, purchase orders, and invoices promptly.

Skills

Customer service skills

Project management

Organizational skills

IT skills (Microsoft Office)

Driving license

Education

NVQ Level 3 or equivalent

Job description

A local government authority in Essex is seeking a Resident Liaison and Project Co-ordinator to provide project support in the Property Asset and Compliance Team. The role involves ensuring effective customer engagement, managing project timelines, and handling complaints. Candidates should possess an NVQ Level 3 or similar qualification and strong customer service skills. This position offers a competitive salary between £31,537 - £36,363 per annum and supports hybrid working arrangements.