Resident Liaison & Project Co-ordinator (Hybrid Role)

Babergh District Council and Mid Suffolk District Council; Ipswich; Hybrid; GBP 31,000 - 37,000; Full time

Job summary

A local government authority in Ipswich seeks a Resident Liaison and Project Co-ordinator to enhance its Property Asset and Compliance Team. The successful candidate will manage customer relations and support project delivery within a hybrid working model. Ideal candidates will have strong project management abilities and relevant qualifications. Benefits include generous leave entitlements and development opportunities.

Benefits

Learning and development opportunities

Competitive Local Government Pension Scheme

Wellbeing Support Programme

Generous leave entitlement

Qualifications

• Proven experience in supporting work projects and investment programmes.
• Capable of managing the customer and resident liaison process.

Responsibilities

• Act as a customer-focused and well-organised professional.
• Monitor and maintain project timetables.
• Manage and respond to customer complaints promptly.
• Lead customer/resident liaison activities.
• Raise and process work orders efficiently.

Skills

Customer service

Project management

IT skills (Microsoft Office)

Communication

Education

NVQ Level 3, ONC, or equivalent

Job description

A local government authority in Ipswich seeks a Resident Liaison and Project Co-ordinator to enhance its Property Asset and Compliance Team. The successful candidate will manage customer relations and support project delivery within a hybrid working model. Ideal candidates will have strong project management abilities and relevant qualifications. Benefits include generous leave entitlements and development opportunities.