Resident Liaison Officer

Premises Recruitment Ltd; Leeds; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading construction contractor in Leeds is seeking a proactive Resident Liaison Officer to ensure smooth coordination of refurbishment works. You will manage the turnaround of rooms post-window installations and communicate with residents about work timelines. Candidates should have previous experience in a similar role within the construction industry and thrive in a fast-paced environment. This full-time position offers the opportunity for growth and development.

Qualifications

• Previous experience in a Resident Liaison Officer role within the construction industry.
• Comfortable working in a fast-paced environment with tight deadlines.

Responsibilities

• Manage the turnaround of approximately 30–40 rooms per week post-window installation.
• Communicate clearly and professionally with residents regarding work timelines and access requirements.
• Schedule and coordinate works with various trades.
• Identify and resolve issues impacting room readiness or resident satisfaction.
• Ensure rooms are reinstated to a high standard.

Skills

Organisational skills

Communication

Problem-solving

Job description

Overview

The Company My client are a Main Contractor, working across the external envelope. The company is very committed to staff development, with a leadership team that brings decades of experience and a shared passion for raising industry standards.

The role - RLO

My client are seeking a proactive, approachable and highly organised Resident Liaison Officer to join the team on a project in Leeds. This role is pivotal in ensuring the smooth coordination of refurbishment works following window installations across student accommodation. The successful candidate will act as the key interface between site teams, multiple trades, and the client, ensuring timely room handovers and minimal disruption to residents.

Key Responsibilities

• Manage the turnaround of approximately 30–40 rooms per week post-window installation.
• Communicate clearly and professionally with residents regarding work timelines and access requirements.
• Schedule and coordinate works with various trades (e.g. painters & decorators, plasterers).
• Identify and resolve any issues that may impact room readiness or resident satisfaction.
• Ensure rooms are reinstated to a high standard and ready for handover.

Previous experience in a Resident Liaison Officer role is essential within the construction industry, where you are comfortable working in a fast-paced environment with tight deadlines.

You will be part of a supportive team environment with room for growth and development.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service
• Construction

Salary

Base pay range: This range is provided by Premises Recruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Location

Leeds, England, United Kingdom