Resident Experience & Community Coordinator

Savills Company; Leeds; Hybrid; GBP 15,000 - 18,000; Part time

Job summary

Savills is seeking a Resident Services Assistant to provide on-site property management for a build to rent development in Leeds. You will lead front-of-house services, coordinate administration, compliance and events, and liaise with residents and visitors to deliver a first-class experience.

Working with the Resident Services Manager, you will drive community spirit, manage tenancy communications, arrange viewings, supplier coordination, and ensure safe, compliant operations.

Qualifications

• Strong customer service ethic/background.
• Positive, can-do attitude.
• Common sense approach to problems.
• Ability to think on their feet and make considered decisions.
• Outgoing, warm and friendly personality.
• Organised, meticulous, tenacious.
• Excellent written and spoken etiquette.
• IT literate and social media savvy.

Responsibilities

• Provide first class customer service to residents and visitors.
• Quality control of amenity spaces and apartments to ensure presentation.
• Organise and host monthly residents' events and initiatives to enhance community.
• Engage with residents and facilitate resident-led events and quarterly meet-and-greets.
• Manage amenity space hiring and scheduling scheme tours/viewings.

Skills

Customer service

Positive attitude

Common sense

Decision making

Outgoing personality

Organised

Written & spoken etiquette

Tools

IT literate

Social media savvy

Job description

Savills is seeking a Resident Services Assistant to provide on-site property management for a build to rent development in Leeds. You will lead front-of-house services, coordinate administration, compliance and events, and liaise with residents and visitors to deliver a first-class experience.

Working with the Resident Services Manager, you will drive community spirit, manage tenancy communications, arrange viewings, supplier coordination, and ensure safe, compliant operations.