Resident Experience Advisor | Flexible Hours

Student Roost; Indian Queens; Presencial; GBP 12.000 - 15.000; A tiempo parcial

Descripción de la vacante

Student Roost is seeking a Customer Service Advisor in Leicester. The role focuses on delivering exceptional resident support, handling enquiries, processing payments, and maintaining accurate records to ensure a smooth living experience for students.

Hours are an average of 19 per week (annualised to 988 hours/year) between 8am and 8pm, with overtime paid at 1.25x. A DBS check is required, and the role emphasizes a supportive, customer-focused team environment.

Descripción del empleo

Student Roost is seeking a Customer Service Advisor in Leicester. The role focuses on delivering exceptional resident support, handling enquiries, processing payments, and maintaining accurate records to ensure a smooth living experience for students.

Hours are an average of 19 per week (annualised to 988 hours/year) between 8am and 8pm, with overtime paid at 1.25x. A DBS check is required, and the role emphasizes a supportive, customer-focused team environment.