Residence Services Supervisor: Front Desk & Site Operations

University of Leeds; Leeds; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

26 days holiday

Bank holidays

Gym discount

Personal development courses

On-site childcare

Travel schemes

Shopping discounts

Job summary

University of Leeds Residential Services is seeking an approachable, customer-focused individual to join our team. You will provide a high quality front line reception service to our customers at Charles Morris Hall, with the ability to carry out minor repairs and site audits.

You will also supervise external contractors, support flexible working across sites, and hold a full valid driving licence to operate a Residential Services vehicle. The standard shift pattern is 4 nights on, 4 nights off.

Qualifications

• Front line customer service experience.
• Excellent communication and interpersonal skills.
• Able to work on own initiative and as part of a team.

Responsibilities

• Provide a high quality front line reception service to customers.
• Undertake minor repair and maintenance tasks and site audits.
• Supervise the performance of external contractors on site.
• Operate a Residential Services vehicle as required.

Skills

Customer service

Communication

Interpersonal skills

Initiative

Teamwork

Tools

Driving licence

Job description

University of Leeds Residential Services is seeking an approachable, customer-focused individual to join our team. You will provide a high quality front line reception service to our customers at Charles Morris Hall, with the ability to carry out minor repairs and site audits.

You will also supervise external contractors, support flexible working across sites, and hold a full valid driving licence to operate a Residential Services vehicle. The standard shift pattern is 4 nights on, 4 nights off.