Resettlement Support Officer

Cheshire West and Chester; Chester; On-site; GBP 25,000 - 32,000; Full time

Job summary

An exciting opportunity to work as a Resettlement Support Officer for Cheshire West and Chester. This role involves supporting refugees and asylum seekers, creating integration plans, and working collaboratively with various stakeholders to ensure successful resettlement and community integration.

Qualifications

• Experience working with the Homes for Ukraine scheme.
• Experience in delivering housing advice and 1-1 support to vulnerable people.
• Knowledge of Data Protection/Confidentiality and safeguarding policies.

Responsibilities

• Provide individual integration support plans for each household.
• Assist with accessing services and promoting community links.
• Work within a multi-agency framework to ensure coordinated support.

Skills

Effective communication

Time management

Understanding of immigration issues

Experience with vulnerable people

Community partnership working

Tools

Microsoft Office

Foundry system

Job description

An exciting opportunity has arisen in the Refugee & Asylum Seeker team for the role of Resettlement Support Officer. Providingsupport to those within refugee resettlement schemes that are operational in the borough.

Cheshire West and Chester Council is a Borough of sanctuary and an accreditedCouncil of Sanctuary, we are committed to welcoming refugees from conflict zones in different parts of the world.

Cheshire West & Chester Council’s Refugee & Asylum Seeker (RAS) team has been established to oversee the refugee resettlement schemes that are operational in the borough including Homes for Ukraine Scheme, Afghan Resettlement Schemes and Asylum Seeker Dispersal. The RAS team has specific responsibility to support the integration of refugees and asylum seekers in the borough, aligning it’s work with the Cheshire West and Chester achievement of Council of Sanctuary, providing resettlement and integration support by assisting households and individuals to achieve positive outcomes and prevent homelessness.

The Resettlement Support Officer will provide individual integration support plans to each household or family, which include advice, support and signposting for resettled refugees and asylum seekers with complex needs to help them adjust to life in the UK, ensuring existing services and mainstream provision are accessed and to promote and establish community links and integration.Working within a multi-agency framework, you will have the skills to communicate effectively with colleagues, other professionals and customers ensuring that there is a coordinated response of support. You will need to be a strong communicator with a good understanding of immigration issues. You will have experience in delivering housing advice and 1-1 support to vulnerable people in the community.

Experience supporting and assessing vulnerable people is preferred, Experience working with asylum seekers and refugees would be beneficial.

It is essential that you:

• Experience of working with vulnerable people, assessing need, and documenting support.

• Experience of working with the Homes for Ukraine scheme

• Experience of community partnership working

• Experience of working within a multi-agency framework

• Effective communication skills and possess excellent time management skills.

• Understanding of immigration and refugee resettlement programmes.

• Working knowledge of Microsoft Office packages.

• Experience of using foundry system

• Good knowledge of Data Protection/Confidentiality, safeguarding policies, and procedures

• Have a flexible approach and able to work across the borough of Cheshire West and Chester

For an informal discussion please contactSara TaylororStephanie [e-mail].