Resettlement & Integration Support Worker

Julian House; Bamfurlong; On-site; GBP 40,000 - 60,000; Full time

Job summary

A charity organization in the UK is seeking a Resettlement & Integration Support Worker to support individuals and families transitioning to independence. In this meaningful role, you will empower clients, coordinate multi-agency support, and maintain accurate client records. Applicants should have a valid UK driving license and effective communication skills to work with families from diverse backgrounds. If you're passionate about making a difference, this role offers real job satisfaction and potential for career development.

Benefits

27 days annual leave plus bank holidays

30% staff discount at charity shop

Competitive pension scheme

Career development opportunities

Monthly training sessions

Qualifications

• Strong communication skills to engage effectively with diverse individuals and families.
• Understanding of confidentiality and professional boundaries.
• Participation in an out-of-hours on-call rota.

Responsibilities

• Empower individuals and families through tailored support.
• Coordinate meetings between families and professionals.
• Maintain accurate client records.

Skills

Effective communication

Cultural sensitivity

Confidentiality

Flexibility

Education

Valid UK driving license

Job description

Overview

As a Resettlement & Integration Support Worker, you'll play a vital part in transforming the lives of individuals and families who are beginning their new chapter in South Gloucestershire. This is a meaningful role where every day provides the opportunity to empower people, build confidence, and support their journey towards independence. You’ll work closely with refugee individuals and families resettled through UK government schemes such as UKRS and the Afghan Resettlement Scheme, providing personalised, client-centred support tailored to each person’s needs. You’ll help them access healthcare, education, housing, benefits, or opportunities for meaningful activity, and you’ll build strong, supportive relationships to help families thrive independently.

Responsibilities

• Empower individuals and families by providing support that builds confidence and promotes independence.
• Lead on multi-agency coordination, organizing and facilitating meetings between families and professionals involved in their support to ensure everyone is working together effectively.
• Maintain accurate and up-to-date client records, ensuring high-quality case management and clear communication.
• Help families access key services, including schools, language classes, suitable housing, healthcare and wellbeing support.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment to continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.

DBS Checks All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Qualifications

• A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
• Ability to communicate and engage effectively with individuals and families with diverse, specific, cultural and complex needs
• Strong and clear understanding of confidentiality, professional boundaries and safeguarding
• Participation in an out-of-hours on-call rota
• Flexible working with some evening and weekend work depending on service needs

About Julian House

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Benefits

• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Access to Blue Light Card discounts across thousands of brands
• Reflective Practice sessions from objective, external facilitators