Reservations Specialist - Opera Expert and Revenue Focus

Millennium Hotel and Resorts UK; Slough; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Social events

Training

Cash health plan

Pension Salary Sacrifice

Career development

Salary reviews

Season ticket loan

Volunteer days

Complimentary meals

Discount on stays

Life assurance

Refer a friend

Promotion opportunities

Job summary

Copthorne Hotel Slough Windsor is seeking a Reservations Agent to be the first point of contact for guests and stakeholders. You will enter booking information into Opera promptly and maintain a selling attitude to maximise room sales and hotel revenues.

This role is based in the Copthorne Hotel Slough Windsor, part of Millennium Hotels UK. You should have experience with Opera, strong organisational skills, and the ability to multitask and work under pressure to meet deadlines.

Qualifications

• Experience and knowledge of Opera.
• Capacity to complete jobs within the deadlines.
• Excellent organizational skills and the ability to multitask and work under pressure.

Responsibilities

• Enter correct booking information into Opera promptly for individual and group reservations.
• Follow department procedures to maximise efficiency and revenue.
• Maintain thorough product knowledge to assist clients and identify sales opportunities.

Skills

Organizational skills

Multitasking

Ability to work under pressure

Tools

Opera PMS

Job description

Copthorne Hotel Slough Windsor is seeking a Reservations Agent to be the first point of contact for guests and stakeholders. You will enter booking information into Opera promptly and maintain a selling attitude to maximise room sales and hotel revenues.

This role is based in the Copthorne Hotel Slough Windsor, part of Millennium Hotels UK. You should have experience with Opera, strong organisational skills, and the ability to multitask and work under pressure to meet deadlines.