Research Analyst - Consumer / Market Insights

APBA TG HUMAN RESOURCE PTE. LTD.; Penarth; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading HR consultancy in the UK is seeking an Analyst for a 1-year contract with potential for permanent placement. The role involves designing and conducting research to enhance public sector service delivery and operations. Key responsibilities include translating research into practical resources, managing large-scale projects, and providing advisory support. Ideal candidates will possess strong analytical skills and have 2-3 years of relevant experience. This opportunity offers a platform for impactful public service enhancement.

Qualifications

• 2–3 years’ experience in customer insights, market research, consulting, or related fields is a plus.
• Strong written and verbal communication skills.
• Self-motivated and interested in service management.

Responsibilities

• Design and conduct research on Service, Operations, and Enforcement Management.
• Identify and analyse emerging trends and citizen insights.
• Apply qualitative and quantitative research methods.
• Translate insights into learning materials.
• Provide advisory and consultancy support to public sector agencies.

Skills

Analytical skills

Research skills

Communication skills

Stakeholder management

Job description

About the Role

This is a 1-year contract position with a possibility of permanent emplacement.

My client is seeking an Analyst to design and conduct research that advances service delivery, operations and enforcement practices within the public sector. You will generate citizen-centric insights and translate research findings into practical learning resources and advisory support for practitioners and leaders.

Key Responsibilities

• Design and conduct research on Service, Operations and Enforcement Management
• Identify and analyse emerging trends and citizen insights
• Apply qualitative and quantitative research methods (e.g. surveys, interviews, focus groups, observations)
• Manage large-scale research projects, including vendors and stakeholders
• Translate insights into learning materials such as articles, toolkits, case studies and presentations
• Facilitate discussions, workshops, seminars and communities of practice
• Provide advisory and consultancy support to public sector agencies

About You

• Strong analytical and research skills
• 2–3 years’ experience in customer insights, market research, consulting or related fields is a plus
• Strong written and verbal communication skills
• Able to manage stakeholders and work collaboratively
• Self-motivated, adaptable and interested in service, operations and enforcement management

We regret to inform that only shortlisted candidates will be notified.
Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275