Repairs Surveyor

Sellick Partnership; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent local authority in England is seeking an experienced Disrepair Surveyor to manage housing condition claims. You will investigate claims, oversee remedial works, and ensure legal compliance while maintaining tenant satisfaction. Ideal candidates will have proven disrepair surveyor experience, strong knowledge of housing claims, and excellent communication skills. This role offers a key opportunity with an initial 3-month contract. Join us to support local housing functions efficiently.

Qualifications

• Proven experience as a Disrepair Surveyor or similar role within social housing or local authority settings.
• Strong knowledge of housing disrepair claims and legal processes.
• Experience acting as a professional or expert witness is highly desirable.
• Ability to manage multiple cases and priorities effectively.
• Excellent written and verbal communication skills.
• Strong understanding of customer-focused service delivery within a legal framework.

Responsibilities

• Manage disrepair complaints received as legal claims.
• Conduct detailed property inspections and diagnose defects.
• Oversee remedial works by trade teams and external contractors.
• Maintain communication with tenants, managing expectations.
• Produce detailed written reports for each disrepair case.

Skills

Disrepair Surveyor experience

Knowledge of housing disrepair claims

Communication skills

Customer-focused service delivery

Job description

Client

Client: Bristol City Council

Department

Repairs & Maintenance / Housing

Reports To

Disrepair Manager / Supervisor

Role Overview

Bristol City Council is seeking an experienced Disrepair Surveyor to manage Housing Condition (Disrepair) Claims in partnership with Legal Services. The role focuses on investigating claims thoroughly, overseeing remedial works, and resolving cases efficiently to minimise litigation while meeting tenant expectations and maintaining legal compliance.

Key Responsibilities

• Manage disrepair complaints received as legal claims, working closely with Bristol City Council Legal Services.
• Carry out detailed property inspections and diagnose defects relating to housing condition claims.
• Coordinate, monitor, and oversee remedial works delivered by trade teams and external contractors from start to completion.
• Ensure works are completed to a high standard, on time, and within budget.
• Maintain clear and professional communication with tenants, managing expectations throughout each case.
• Produce detailed written reports for each disrepair case.
• Champion the customer experience to achieve high levels of tenant satisfaction.
• Resolve claims using Bristol City Council's Internal Complaints Procedure and relevant legal frameworks.
• Act as a professional witness on allocated disrepair claims.
• Work with the Disrepair Manager / Supervisor to agree compensation levels and determine legal strategy, including challenging claims where appropriate.

Skills & Experience Required

• Proven experience as a Disrepair Surveyor or similar role within social housing or local authority settings.
• Strong knowledge of housing disrepair claims and legal processes.
• Experience acting as a professional or expert witness is highly desirable.
• Ability to manage multiple cases and priorities effectively.
• Excellent written and verbal communication skills.
• Strong understanding of customer-focused service delivery within a legal framework.

Initial 3-month contract

Opportunity to support a key local authority housing function

If you're interested, then please apply or contact

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.