Repairs Supervisor

Trivallis; Pontypridd; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

30 days annual leave plus bank holiday

Flexible and hybrid working

Company van provided

Healthcare cashback plan

Wellbeing support groups

Learning and development opportunities

Diversity and inclusion initiatives

Job summary

Trivallis is seeking an experienced Repairs Supervisor to lead a field-based repairs team across our housing portfolio. You will drive service quality, safety, and tenant satisfaction while coordinating with colleagues and maintaining strong performance.

You will travel across sites, with a company van provided to support duties. DBS check and a full UK driving licence are required. Join a values-driven mutual housing association committed to inclusivity and development.

Qualifications

• Proven experience of leading and managing teams.
• Strong track record of driving performance and achieving targets.
• Experience within a repairs, maintenance, construction, or housing environment.
• Ability to motivate, coach, and develop colleagues.
• Commitment to delivering excellent customer service and tenant satisfaction.

Responsibilities

• Lead Repairs team to deliver high-quality, customer-focused repairs service.
• Manage team performance and daily operations across the portfolio.
• Coordinate field-based activities with colleagues across the organisation.
• Ensure safety standards and high-quality workmanship in all repairs.

Skills

Team leadership

Performance management

Communication

Organisation

Housing/maintenance experience

Job description

Work Location: On site working throughout the Trivallis portfolio

Are you passionate about making a real difference in your community while growing your career?

If so, this is your opportunity to use your skills and expertise to help us deliver outstanding value, exceptional quality, and excellent customer service. Join us and play a key role in creating positive outcomes for our tenants.

The Role

We are seeking an experienced and motivated Repairs Supervisor to lead and support our Repairs team in delivering a high-quality, customer-focused repairs service.

You will be responsible for managing team performance, driving operational excellence, and ensuring repairs are completed safely, efficiently, and to a high standard. Working closely with colleagues across the organisation, you will play a key role in embedding our values and fostering a positive, productive, and inclusive team culture.

This is a field-based role requiring regular travel across our housing portfolio. A company van will be provided to support you in carrying out your duties.

About You

We are looking for a positive, motivated, and efficient individual who embodies our values of being Kind, Inclusive, Trustworthy and Progressive.

You will have:

• Proven experience of leading and managing teams.
• A strong track record of driving performance and achieving targets.
• Excellent communication and organisational skills.
• Experience within a repairs, maintenance, construction, or housing environment.
• The ability to motivate, coach, and develop colleagues to perform at their best.
• A commitment to delivering excellent customer service and improving tenant satisfaction.

You will lead by example, fostering a culture of collaboration, accountability, and continuous improvement while ensuring positive outcomes for our tenants.

We are a community mutual housing association owned by our tenants, rooted in our local communities, and committed to working through collaboration and partnership.

Joining Trivallis means becoming part of a supportive, inclusive, and forward-thinking organisation that values its people and invests in their development.

Our benefits include:

• 30 days annual leave plus bank holidays
• Flexible and hybrid working arrangements
• Company van provided for business use
• Healthcare cashback plan for you and your family
• Active wellbeing support groups across the organisation
• Learning and development opportunities to support your career progression
• Opportunities to contribute to our diversity and inclusion initiatives

The successful candidate will be subject to a DBS check and must hold a full, valid UK driving licence.

We want all candidates to feel they can perform at their best when applying for a role at Trivallis. If there are any adjustments you’d like us to make to help you get the most out of the experience please let our People Services team know via email.

We are proud to be a Disability Confident employer, which means we are committed to ensuring fair opportunities for disabled people and providing a supportive workplace. We guarantee an interview to all disabled applicants who meet the minimum required criteria for the role.

We are an equal opportunity employer and value applications from people of all backgrounds, abilities, and experiences.

If you would like to find out more about this role, please contact: