Repairs Scheduling Specialist

mearsgroup; Birmingham; Sur place; GBP 19 000 - 31 000; Plein temps

Avantages offerts par ce poste

Company Sick Pay

Life Assurance (2x annual salary)

5% employee and 3% employer pension

25 days annual leave

Résumé du poste

Mears Group in Birmingham is looking for an organised Planner to join our repairs team. You will schedule operatives and subcontractors, allocate works and monitor progress to ensure timely, high-quality repairs for residents.

As the key link between residents, operatives and colleagues, you’ll use IT scheduling tools and PDAs, maintain records, and support KPI reporting while upholding health and safety standards. This is a full-time, permanent role with opportunities for progression.

Qualifications

• GCSE English & Maths (or equivalent) required.
• Experience in fast-paced, high-pressure environments.
• Strong IT skills with scheduling and job management systems.
• Experience scheduling multi-trade repairs with an ICT appointing tool.

Responsabilités

• Schedule operatives and subcontractors to use resources effectively and deliver repairs on time.
• Monitor and update repair jobs daily, including appointments and follow-ons.
• Support IT systems and ensure PDAs and schedule of rates are entered correctly.
• Communicate clearly with residents, operatives, and stakeholders.
• Work with administrators, supervisors and contractors to ensure a seamless service.
• Cover for other planners and attend meetings or training.
• Follow company policies and Health & Safety requirements.
• Assist with reporting and KPI monitoring to meet targets.
• Prioritise emergency and urgent jobs to minimise disruption.
• Maintain records and data for audits and compliance.
• Suggest process improvements to planning and scheduling.
• Provide general administrative support to the repairs team.

Connaissances

Time management

Communication

Customer-focused

Scheduling experience

Repairs knowledge

Formation

GCSE English & Maths

Outils

ICT appointing tool

Job management systems

PDA usage

Description du poste

Mears Group in Birmingham is looking for an organised Planner to join our repairs team. You will schedule operatives and subcontractors, allocate works and monitor progress to ensure timely, high-quality repairs for residents.

As the key link between residents, operatives and colleagues, you’ll use IT scheduling tools and PDAs, maintain records, and support KPI reporting while upholding health and safety standards. This is a full-time, permanent role with opportunities for progression.