Proactive Repairs Planner - Schedule & Deliver Fast

Mears Group PLC; Holt; Presencial; GBP 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company Sick Pay

Pension (5% employee, 3% employer)

25 days annual leave

Descripción de la vacante

Mears Group PLC is seeking an organized Planner to join the Birmingham repairs team. The role focuses on scheduling operatives, allocating work, and ensuring timely, high-quality repairs. You will be the key link between residents, operatives and colleagues, supporting a responsive, customer-focused service.

The position is full-time (42.5 hours weekly) with a salary up to £31,000 per annum. You will work within IT-driven scheduling systems and contribute to KPI achievement while maintaining

Formación

• GCSE English & Maths required.
• Experience in fast-paced, pressurised environments.

Responsabilidades

• Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time.
• Monitor and update repair jobs daily, including appointments and follow-ons.
• Support IT systems; ensure PDAs and schedule of rates are entered correctly.
• Communicate clearly with residents, operatives and stakeholders.
• Work with administrators, supervisors and contractors to ensure a seamless service.
• Attend meetings or training as required and cover for other planners when needed.
• Follow company policies and Health & Safety requirements at all times.
• Assist with reporting and KPI/target monitoring.
• Prioritise emergency/urgent jobs to minimise disruption for residents.
• Maintain accurate records for audits and compliance.
• Suggest process improvements for planning efficiency.

Conocimientos

IT skills

Time management

Organisation

Communication

Customer focus

Repairs knowledge

Scheduling multi-trade

Scheduling systems

Educación

GCSE English & Maths

Herramientas

ICT appointing tool

Job management systems

Descripción del empleo

Mears Group PLC is seeking an organized Planner to join the Birmingham repairs team. The role focuses on scheduling operatives, allocating work, and ensuring timely, high-quality repairs. You will be the key link between residents, operatives and colleagues, supporting a responsive, customer-focused service.

The position is full-time (42.5 hours weekly) with a salary up to £31,000 per annum. You will work within IT-driven scheduling systems and contribute to KPI achievement while maintaining