Repairs Scheduling Specialist

Mears Group; Birmingham; On-site; GBP 19,000 - 31,000; Full time

Benefits offered by this job

Sick pay

Life assurance

Pension scheme

25 days annual leave

Family friendly policies

Employee Assistance Programme

Discounts and cashback

Job summary

Mears Group in Birmingham is seeking a skilled Planner to join the local repairs team. You will schedule operatives and subcontractors, allocate works, and ensure timely completion to high standards, acting as the key link between residents, operatives and colleagues.

This full-time role offers 42.5 hours per week, an annual salary of up to £31,000, and a range of benefits. Applicants should have strong IT and scheduling system experience, and a customer-focused approach.

Qualifications

• Experience in similar planner roles within repairs or maintenance.
• GCSE English & Maths
• Experience working in a fast-paced environment
• Strong IT and scheduling systems knowledge
• Experience scheduling multi-trade repairs using an ICT appointing tool

Responsibilities

• Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time.
• Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks.
• Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly.
• Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed.
• Work closely with administrators, supervisors, and contractors to ensure a seamless service.
• Follow company policies and Health & Safety requirements at all times.
• Assist with reporting and performance monitoring to ensure KPIs and targets are met.
• Help prioritise emergency and urgent jobs to minimise disruption for residents.
• Maintain accurate records, data, and documentation for audits and compliance.
• Support continuous service improvements by suggesting ways to streamline planning and scheduling.

Skills

IT skills

Time management

Organisation

Communication skills

Customer service

Scheduling

Education

GCSE English & Maths

Tools

PDAs

ICT appointing tool

Job description

Mears Group in Birmingham is seeking a skilled Planner to join the local repairs team. You will schedule operatives and subcontractors, allocate works, and ensure timely completion to high standards, acting as the key link between residents, operatives and colleagues.

This full-time role offers 42.5 hours per week, an annual salary of up to £31,000, and a range of benefits. Applicants should have strong IT and scheduling system experience, and a customer-focused approach.