Repairs Scheduler – Social Housing Coordination

Confidential; Walton-on-Thames; On-site; GBP 20,000 - 29,000; Full time

Job summary

Confidential in Walton-on-Thames is seeking an experienced Repairs Planner to join a busy Social Housing team. You will coordinate and schedule repairs and maintenance works, ensuring jobs are allocated efficiently and residents are kept updated.

This temporary-to-permanent role is office-based. You will manage a busy repairs diary, prioritise urgent repairs, liaise with residents and operatives, and update internal systems.

Qualifications

• Experience as a Planner, Repairs Planner, Scheduler or Coordinator.
• Experience within Social Housing, Property Services, Repairs or Maintenance.
• Strong organisational and time-management skills.
• Excellent communication and customer service skills.
• Ability to manage a busy workload and prioritise effectively.
• Attention to detail and accurate administration.
• Strong IT and systems experience.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Scheduling and coordinating repairs and maintenance appointments.
• Allocating jobs to operatives based on location, availability and priority.
• Managing a busy repairs diary and ensuring appointments are met.
• Liaising with residents regarding appointments and repair enquiries.
• Communicating with operatives, contractors and internal teams.
• Monitoring outstanding and completed works.
• Rescheduling appointments where required.
• Updating internal systems accurately.
• Prioritising urgent and emergency repairs.
• Ensuring residents receive a professional and efficient service.
• Dealing with any issues or delays and escalating where appropriate.

Skills

Planner

Repairs Planner

Scheduler

Coordinator

Job description

Confidential in Walton-on-Thames is seeking an experienced Repairs Planner to join a busy Social Housing team. You will coordinate and schedule repairs and maintenance works, ensuring jobs are allocated efficiently and residents are kept updated.

This temporary-to-permanent role is office-based. You will manage a busy repairs diary, prioritise urgent repairs, liaise with residents and operatives, and update internal systems.