Repairs & Maintenance Scheduler (Social Housing)

Confidential; Aylesbury; Vor Ort; GBP 28.000 - 42.000; Vollzeit

Zusammenfassung

Confidential in the United Kingdom is seeking an experienced Planner to join a busy Social Housing / Property Services team in Aylesbury. The role involves planning and coordinating electrical and gas repairs, servicing and maintenance works to meet timescales and compliance requirements.

The successful candidate will manage engineers' diaries, allocate jobs by skill and location, and maintain accurate records within repairs systems.

Qualifikationen

• Experience as a Planner, Repairs Planner, Scheduler or Coordinator.
• Experience within Social Housing, Property Services, Repairs & Maintenance or Facilities Management.
• Experience planning works for gas and/or electrical engineers.
• Strong understanding of responsive repairs and maintenance processes.
• Excellent organisational and time-management skills.
• Ability to prioritise a busy workload and manage changing priorities.
• Strong communication skills, both written and verbal.
• Good IT skills and experience using repairs, scheduling or housing management systems.
• Ability to work effectively under pressure and meet deadlines.
• A customer-focused approach, particularly when dealing with residents.
• Strong attention to detail and accurate data entry skills.

Aufgaben

• Plan and schedule electrical and gas repairs, servicing and maintenance appointments.
• Allocate jobs to engineers and operatives based on skills, qualifications, location and availability.
• Manage engineers' diaries and optimise daily workloads and travel time.
• Monitor outstanding and overdue jobs, taking appropriate action to prevent delays.
• Liaise with engineers, supervisors, contractors, residents and internal teams to ensure works are completed efficiently.
• Arrange appointments with residents and ensure they are kept informed of any changes.
• Respond to urgent and emergency repair requests, prioritising jobs accordingly.
• Monitor workloads and identify any capacity or resource issues.
• Update repairs and scheduling systems accurately and in a timely manner.
• Ensure works are planned in line with contractual KPIs, SLAs and relevant compliance requirements.
• Track completed and outstanding works and follow up where necessary.
• Liaise with subcontractors and external contractors where required.
• Produce reports and provide updates on outstanding works, appointments and performance.
• Ensure all relevant records, job notes and documentation are maintained accurately.
• Support the wider Property Services team with general administration and coordination.

Kenntnisse

Planning

Scheduling

Organisation

Communication

Time management

Tools

Repairs scheduling systems

Housing management systems

Jobbeschreibung

Confidential in the United Kingdom is seeking an experienced Planner to join a busy Social Housing / Property Services team in Aylesbury. The role involves planning and coordinating electrical and gas repairs, servicing and maintenance works to meet timescales and compliance requirements.

The successful candidate will manage engineers' diaries, allocate jobs by skill and location, and maintain accurate records within repairs systems.