Repairs Scheduler for Social Housing – Temp to Perm

Fortus Recruitment Group; Great Warley; On-site; GBP 15,000 - 26,000; Full time

Job summary

Fortus Recruitment Group is recruiting for an experienced Repairs Planner to join a well-established organisation in Hutton on a temp-to-perm basis. The role involves coordinating repairs, scheduling works, and managing operative diaries, with a focus on delivering within SLAs and customer updates.

You will liaise with operatives, subcontractors and internal teams, booking resident appointments and maintaining accurate records.

Qualifications

• Previous experience as a Repairs Planner, Planner, Scheduler or similar.
• Experience within social housing, property services, repairs or maintenance is desirable.
• Strong organisational and time management skills.
• Excellent communication and customer service skills.
• Confident managing a busy workload and prioritising tasks.
• Good IT and Microsoft Office skills.
• Proactive and professional approach.
• Ability to work well under pressure.

Responsibilities

• Planning and scheduling repairs and maintenance works
• Allocating jobs to operatives and managing diaries
• Booking appointments with residents and customers
• Liaising with operatives, subcontractors and internal teams
• Keeping customers updated on repairs and appointments
• Monitoring outstanding jobs and ensuring works are progressed
• Managing access issues, cancellations and rebooking
• Dealing with customer queries and escalating issues where required
• Maintaining accurate records and updating relevant systems
• Ensuring jobs are completed within agreed timescales and SLAs
• General administration and support within the repairs team

Skills

Repairs Planner

Scheduler

Social housing

Property services

Time management

Customer service

IT skills

Tools

Microsoft Office

Job description

Fortus Recruitment Group is recruiting for an experienced Repairs Planner to join a well-established organisation in Hutton on a temp-to-perm basis. The role involves coordinating repairs, scheduling works, and managing operative diaries, with a focus on delivering within SLAs and customer updates.

You will liaise with operatives, subcontractors and internal teams, booking resident appointments and maintaining accurate records.