Repairs Scheduler & Client Service Coordinator

Randstad Staffing; Wareham; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading Property Maintenance contractor in Wareham is seeking a Repairs Scheduler for a permanent role. The candidate will coordinate appointments with clients and subcontractors while ensuring Service Level Agreements are met. To excel in this role, previous experience in repairs or maintenance is essential, alongside strong problem-solving and customer service skills. A competitive salary of £28,000 - £30,000 is offered along with great benefits.

Qualifications

• Experience in repairs and maintenance sector or trade background.
• Strong administration and communication skills.
• Ability to deliver exceptional customer service.

Responsibilities

• Liaise with clients and subcontractors to schedule appointments.
• Ensure contractual Service Level Agreements are met.
• Use in-house system to schedule operatives and subcontractors.
• Provide excellent customer service over phone and email.

Skills

Communication skills

Organizational skills

Customer service

Problem-solving skills

Attention to detail

Tools

Microsoft Office

Job description

A leading Property Maintenance contractor in Wareham is seeking a Repairs Scheduler for a permanent role. The candidate will coordinate appointments with clients and subcontractors while ensuring Service Level Agreements are met. To excel in this role, previous experience in repairs or maintenance is essential, alongside strong problem-solving and customer service skills. A competitive salary of £28,000 - £30,000 is offered along with great benefits.