Repairs Planner/Scheduler

Confidential; Essex; On-site; GBP 31,000 - 37,000; Full time

Job summary

Confidential in Loughton is seeking a Repairs Planner / Scheduler to manage the daily diaries of 12 operatives and coordinate subcontractors to ensure repairs are completed on time. The role requires strong organisational skills, effective communication, and experience in repairs, maintenance, and social housing environments.

The position is permanent, based in Loughton, with a salary up to £34,000 and a focus on delivering quality service and efficient repairs management.

Qualifications

• Experience as Repairs Planner, Scheduler or similar coordinator.
• Experience in repairs, maintenance, social housing or property services.
• Ability to manage multiple operatives' diaries and coordinate subcontractors.
• Strong organisational and time management skills.
• Excellent communication and customer service skills.
• Confident working in a fast-paced environment and prioritising workloads.
• Good IT skills and repairs management systems experience.

Responsibilities

• Manage and coordinate the daily diaries of 12 operatives.
• Schedule and allocate repairs and maintenance jobs efficiently.
• Coordinate subcontractors and monitor their workloads.
• Liaise with operatives, supervisors, subcontractors and residents regarding appointments and work updates.
• Monitor outstanding jobs and ensure works are completed within agreed timescales.
• Manage cancellations, rebook appointments and resolve scheduling issues.
• Maintain accurate records and update internal systems.
• Provide updates to the operations team on job progress and outstanding works.
• Deliver excellent customer service while supporting the smooth running of the repairs service.

Skills

Repairs planning

Scheduler

Coordination

Customer service

IT skills

Tools

Repairs management software

Job description

Repairs Planner / Scheduler

Location: Loughton
Salary: Up to £34,000
Contract: Permanent

Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors.

We are currently working with a well-established contractor who is looking to recruit a Repairs Planner / Scheduler to join their team based in Loughton.

This is a great opportunity for an experienced Planner or Scheduler with a background in repairs and maintenance to manage the daily diaries of 12 operatives, coordinate subcontractors and ensure repairs are completed efficiently and within agreed timescales.

Key Responsibilities

• Manage and coordinate the daily diaries of 12 operatives.
• Schedule and allocate repairs and maintenance jobs efficiently.
• Coordinate subcontractors and monitor their workloads.
• Liaise with operatives, supervisors, subcontractors and residents regarding appointments and work updates.
• Monitor outstanding jobs and ensure works are completed within agreed timescales.
• Manage cancellations, rebook appointments and resolve scheduling issues.
• Maintain accurate records and update internal systems.
• Provide updates to the operations team on job progress and outstanding works.
• Deliver excellent customer service while supporting the smooth running of the repairs service.

Skills & Experience

• Previous experience as a Repairs Planner, Scheduler or in a similar coordination role.
• Experience within repairs, maintenance, social housing or property services.
• Ability to manage multiple operatives' diaries and coordinate subcontractors.
• Strong organisational and time management skills.
• Excellent communication and customer service skills.
• Confident working in a fast-paced environment and prioritising workloads.
• Good IT skills and experience using repairs management systems.

If you have experience in repairs planning or scheduling and are looking for a permanent opportunity in Loughton, we would like to hear from you.

Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer.

INDTJ