Hybrid Repairs & Maintenance Scheduler

Home Group Limited; North East; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

34 days leave

Health cash plan

Discounts on shops and holidays

Family friendly policies

Matching pension contribution

Life insurance

Job summary

Home Group is recruiting a Scheduling Officer to coordinate repairs and maintenance works for our trade operatives, ensuring daily tasks are clear and resources allocated efficiently. This role supports fast-paced service delivery and requires strong organisational skills and attention to detail.

This is a 12-month temporary secondment, full-time (37.5 hpw), in a hybrid role with office and home working. Salary £28,100 per year, plus up to 34 days leave and pension contributions, with wellbeing

Qualifications

• Experience working in a fast-paced Repairs and Maintenance team using workforce planning systems.
• Brilliant knowledge of repairs and maintenance activities for trades with experience in scheduling repairs and maintenance activities such as responsive, planned and cyclical work programmes.
• An eye for detail (let’s hope you spot no typos here), great at organising, planning, meeting deadlines and able to multitask.
• Excellent customer service skills to manage changing priorities.

Responsibilities

• Coordinating and scheduling repairs and maintenance works, so our trade operatives know each day what they need to do.
• Ensure our systems contain accurate, real-time information including maintenance works required on our customers’ homes and highlighting where job volumes exceed available resources so we can take appropriate action.
• Make appointments with customers and schedule emergency works.

Skills

Repairs scheduling

Workforce planning

Customer service

Attention to detail

Tools

MS Office

Job description

Home Group is recruiting a Scheduling Officer to coordinate repairs and maintenance works for our trade operatives, ensuring daily tasks are clear and resources allocated efficiently. This role supports fast-paced service delivery and requires strong organisational skills and attention to detail.

This is a 12-month temporary secondment, full-time (37.5 hpw), in a hybrid role with office and home working. Salary £28,100 per year, plus up to 34 days leave and pension contributions, with wellbeing