Repairs Coordinator

KC Group; Stratford-upon-Avon; Hybrid; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Hybrid working

Immediate start

Job summary

KC Group is recruiting Repairs Coordinators on behalf of a leading housing and property maintenance organisation in the United Kingdom. This temporary full-time role offers a hybrid working pattern: 1 day per week from home, and an hourly rate of £15.01.

You will coordinate repairs, manage workloads, keep customers and contractors informed, and produce reports to monitor performance. The ideal candidate has administration, scheduling or customer service experience, strong IT skills, and a

Qualifications

• Previous administration, scheduling, repairs coordination or customer service experience.
• Excellent communication and organisational skills.
• Strong IT skills, including Microsoft Office.
• Ability to manage multiple priorities in a fast-paced environment.
• A proactive and customer-focused approach.
• Experience within housing, property maintenance or facilities management would be advantageous.

Responsibilities

• Manage repair work orders from initial request through to completion.
• Act as a key point of contact for customers, contractors, and internal teams.
• Scheduling appointments and coordinating repair and maintenance works.
• Monitoring outstanding jobs and ensuring works are completed within agreed service levels.
• Updating internal systems and maintaining accurate records.
• Handling customer enquiries and resolving issues professionally.
• Liaising with contractors and suppliers to ensure timely completion of repairs.
• Producing reports and supporting operational performance monitoring.

Skills

Administration

Scheduling

Repair coordination

Customer service

Communication

Multitasking

Tools

Microsoft Office

Job description

KC Group are recruiting Repairs Coordinators on behalf of a leading housing and property maintenance organisation.
This is a temporary opportunity offering an hourly rate of £15.01 per hour, working full-time, Monday to Friday, with a hybrid working pattern of 1 day per week from home.

Are you an organised and customer-focused administrator with experience coordinating repairs, managing workloads, and liaising with customers and contractors? We're looking for a Repairs Coordinator to support the delivery of a responsive repairs service, ensuring customers receive an efficient and high-quality experience.

Key Responsibilities of the Repairs Coordinator role:

• Managing repair work orders from initial request through to completion.
• Acting as a key point of contact for customers, contractors, and internal teams.
• Scheduling appointments and coordinating repair and maintenance works.
• Monitoring outstanding jobs and ensuring works are completed within agreed service levels.
• Updating internal systems and maintaining accurate records.
• Handling customer enquiries and resolving issues professionally.
• Liaising with contractors and suppliers to ensure timely completion of repairs.
• Producing reports and supporting operational performance monitoring.

To be considered for the Repairs Coordinator role:

• Previous administration, scheduling, repairs coordination or customer service experience.
• Excellent communication and organisational skills.
• Strong IT skills, including Microsoft Office.
• Ability to manage multiple priorities in a fast-paced environment.
• A proactive and customer-focused approach.
• Experience within housing, property maintenance or facilities management would be advantageous.

Key information about the Repairs Coordinator role:

• £15.01 per hour.
• Full-time, Monday to Friday.
• Hybrid working available (1 day per week from home).
• Temporary opportunity.
• Supportive team environment.
• Immediate start available.
• Potential for longer-term opportunities.

For more information, contact Reiss on 0121 705 0077 or at [e-mail].
Should your application be unsuccessful, your CV will be kept on file and considered for future suitable opportunities.