Repairs Clerical Assistant

EVH; Glasgow; On-site; GBP 18,000 - 24,000; Full time

Job summary

EVH is seeking a Repairs Assistant in Glasgow to join the property services team on an initial six-month basis. You will take repair requests from tenants and owners, prioritise and raise works orders with contractors, and coordinate appointments.

Maintain up-to-date records in the repairs management system and report progress to tenants and teams. The role requires strong organisation, customer focus and collaboration with contractors to ensure repairs are completed on time and within budget.

Responsibilities

• Take repair requests by phone, email and in person, assess and prioritise them.
• Raise works orders with contractors and arrange appointments.
• Keep tenants updated on progress and ensure records in repairs management system are accurate.

Job description

Are you organised, customer-focused and looking for a role where you can make a real difference to people's homes? We're looking for a Repairs Assistant to join our team on an initial six-month basis.

As the first point of contact for many of our tenants and factored owners, you'll play a key part in delivering a responsive, reliable repairs service. You'll take repair requests by phone, email and in person, assess and prioritise them, and raise works orders with our contractors. You'll arrange appointments, keep tenants updated on progress, and make sure all records are accurate and kept up to date on our repairs management system. You will work closely within our property services team and with our contractors to make sure repairs are completed on time, to a good standard, and within budget.

Further information is available to download opposite.

Closing Date: 12 noon onFriday 23rd October 2026.

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