Repairs Assistant

Scottish Federation of Housing Associations; Glasgow; On-site; GBP 27,068 - 30,610; Full time

Benefits offered by this job

40 days leave (inclusive of statutory leave)

Defined Contribution Pension Scheme

Job summary

Scottish Federation of Housing Associations is seeking a dedicated individual to join their Property Services Team in Glasgow. This full-time, permanent role involves providing responsive administration support, liaising with tenants, and ensuring excellent customer service. Ideal candidates will possess strong organisational and communication skills. The salary ranges from £27,068 to £30,610 with 40 days of leave and a pension scheme. Join our team to contribute to a friendly and innovative environment.

Qualifications

• Excellent organisational and communication skills.

Responsibilities

• Provide effective administration support for the Property Services Department.
• Administer data collected and issued.
• Communicate with the Property Services team and contractors.
• Liaise with tenants for excellent customer service.
• Work independently, prioritise tasks effectively.
• Take minutes at meetings as required.

Skills

Excellent organisational skills

Excellent communication skills

Job description

We have a great opportunity to join our Property Services Team at Southside Housing Association. We are a friendly, forward thinking organisation where innovation, flexibility and positive communication are embraced. Our focus is on quality of service and helping others.

If you like to work in a fast moving environment with a varied workload and have excellent organisational and communication skills this could be for you.

Responsibilities

• Provide effective and responsive administration support for the Property Services Department.
• Administer the data collected and issued.
• Communicate with the Property Services team, the wider Southside HA community and contractors.
• Liaise with tenants to provide excellent customer service through face‑to‑face, telephone, email, letter, 3CX and Teams.
• Work independently, prioritise tasks and create best outcomes.
• Take minutes at meetings when required and work with the Repairs Coordinator to handle low level complaints.
• Cover other outputs within the Repairs Assistant role as identified with the individual.

Qualifications

Excellent organisational and communication skills.

Contract and Salary

Full Time/Permanent
Hours: 9.00am to 5.00pm Monday to Friday
EVH Grade: 4 (Points 9-12) £27,068 to £30,610
40 days leave (inclusive of statutory leave)
Defined Contribution Pension Scheme

Interviews

18th and 19th May 2026.

Closing Date

5pm on 6th May 2026.

Contact

Email: [e-mail]

We are an equal opportunities employer.