Renewals & Revenue Assurance Manager

Nec Software Solutions; England; Sur place; GBP 30 000 - 50 000; Plein temps

Avantages offerts par ce poste

Private Medical Cover

25 days holiday

Life assurance (4x basic)

Group Pension up to 8.5%

LinkedIn Learning access

Résumé du poste

NEC Software Solutions is seeking a candidate to join the Revenue Assurance Team. The role focuses on managing and supporting customer contract renewal processes, tracking monthly renewals, and collaborating with Legal and Sales Order Processing to achieve timely outcomes.

You will liaise with customers and third parties during negotiations, prepare overview documentation, and support internal teams. A strong understanding of contracts and customer retention is required.

Qualifications

• Customer-facing experience is essential.
• Strong knowledge of Microsoft Office Suite required.
• Familiarity with Local Authority/Public Services approval processes preferred.
• Working knowledge of contract law and contractual frameworks.
• Understanding of Local Government/Public Services drivers helpful.

Responsabilités

• Support contract renewal processes across defined business areas.
• Maintain the Revenue Assurance master data sheet for NEC.
• Liaise with Account Management on upcoming renewals.
• Take ownership of renewals within defined parameters.
• Communicate with customers/third parties for contract negotiation.

Connaissances

Customer facing

MS Office

Local Authority processes

Contract law

Contract frameworks

Public Services environment

Stakeholder engagement

Customer retention

Business reporting

Outils

Microsoft Excel

CRM system

Description du poste

NEC Software Solutions is seeking a candidate to join the Revenue Assurance Team. The role focuses on managing and supporting customer contract renewal processes, tracking monthly renewals, and collaborating with Legal and Sales Order Processing to achieve timely outcomes.

You will liaise with customers and third parties during negotiations, prepare overview documentation, and support internal teams. A strong understanding of contracts and customer retention is required.