EMEA Renewal & Contracts Lead

Ripple; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Equity

Bonuses

Professional development budget

Job summary

Ripple is seeking a Renewal Manager to oversee the full lifecycle of customer contracts, from draft through renewal, across MSAs, SOWs, NDAs and amendments. You’ll work with Implementation, Account Management, and Customer Success to align terms with client needs and business goals.

You’ll focus on risk mitigation, compliance, and revenue growth by maintaining templates, guiding stakeholders, and ensuring accurate records in the contract system.

Qualifications

• 5+ years in contract management or legal operations.
• Experience with SaaS/FinTech contracts.
• Strong knowledge of contract law and negotiation.

Responsibilities

• Draft, review, negotiate, and manage MSAs, SOWs, NDAs, amendments, and renewals.
• Collaborate with Implementation, Account Management, and Customer Success teams.
• Serve as primary contact for contract inquiries and escalations.
• Maintain and improve contract templates and processes to ensure compliance.
• Monitor performance and mitigate contract-related risks.
• Record-keeping in the contract management system.
• Support stakeholders with guidance on contractual obligations.
• Participate in quarterly business reviews and strategic planning.

Skills

Contract management

Legal operations

Negotiation strategies

SaaS/FinTech

Cross-functional collaboration

Attention to detail

Tools

CLM tools

Job description

Ripple is seeking a Renewal Manager to oversee the full lifecycle of customer contracts, from draft through renewal, across MSAs, SOWs, NDAs and amendments. You’ll work with Implementation, Account Management, and Customer Success to align terms with client needs and business goals.

You’ll focus on risk mitigation, compliance, and revenue growth by maintaining templates, guiding stakeholders, and ensuring accurate records in the contract system.