Renewal Representative, Regional Accounts

Autodesk, Inc.; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

Autodesk, Inc. is seeking a professional in the United Kingdom to oversee customer renewals, providing mentorship to junior colleagues. This role requires a strong background in B2B sales, account management, and the ability to negotiate renewal terms effectively.

The ideal candidate will demonstrate thorough management of renewal transactions and possess excellent communication skills for engaging with stakeholders. A degree or equivalent professional experience is necessary for this role.

Qualifications

• Demonstrated experience managing customer renewals and account management in a B2B environment.
• Proven ability to independently manage a high volume of renewal transactions.
• Strong customer-facing communication skills.

Responsibilities

• Provide guidance and mentorship to less experienced colleagues.
• Engage with procurement and commercial stakeholders.
• Manage customer pipelines, forecasts, and workflows using CRM systems.

Skills

Customer renewals management

Account management

Strong communication skills

Negotiation

CRM systems

Education

Degree-level education or equivalent

Tools

CRM software

Job description

* Provide guidance and informal mentorship to less experienced renewal or sales colleagues* Share customer feedback on product experience, packaging, and commercial friction with internal teams* Demonstrated experience managing customer renewals, account management, inside sales, or customer success motions within a B2B environment* Proven ability to independently manage a high volume of renewal transactions with strong attention to detail and prioritisation* Strong customer‐facing communication skills, with confidence engaging procurement and commercial stakeholders* Commercial awareness, including experience negotiating renewal terms and addressing customer objections* Ability to identify churn risks, expansion signals, and renewal blockers using customer insight and data* Experience using CRM systems to manage pipelines, forecasts, and renewal workflows* Highly organised and capable of managing competing priorities in a fast‐paced environment* Familiarity with UK customer buying behaviours and regional commercial practices* Experience working in subscription‐based or recurring revenue business models* Exposure to seat‐based expansion or upsell motions at time of renewal* Familiarity with partner‐assisted or partner‐led renewal models* Experience mentoring or supporting junior sales or renewal colleagues* Comfort working within cross‐regional or matrixed sales organisations* Degree‐level education or equivalent professional experience