Remote Youth Employment Performance Lead

Fedcap Employment; United Kingdom; Hybrid; GBP 38,000 - 40,000; Full time

Benefits offered by this job

Car allowance

Job summary

Fedcap Employment is seeking a Performance Manager to lead a remote team of Job Brokers across Sussex, driving targets and ensuring high-quality support for young people seeking work. The role combines coaching, performance management and strong employer engagement to generate vacancies and sustainable employment outcomes.

The successful candidate will manage a dispersed team, promote best practices, and collaborate with Jobcentre Plus, employers, and training providers to maximise opportunities

Qualifications

• Proven experience leading and developing teams in a target-driven environment.
• A natural coach who can motivate people, build confidence and unlock potential.
• Strong performance management skills, with the ability to use data and KPIs to drive improvement.
• Experience in employer engagement, recruitment, business development, employability, sales or a similar customer-facing environment.
• Strong communication, influencing and relationship-building skills.
• The ability to lead effectively across a remote or geographically dispersed team.
• A good understanding of local labour markets and employer recruitment needs.
• Experience working with young people, employability programmes or disadvantaged groups is desirable.
• Knowledge of apprenticeships, placements, reverse marketing or supported employment would be an advantage.

Responsibilities

• Leading, coaching and developing a geographically dispersed team of Job Brokers to achieve performance, quality and employment targets.
• Building a high-performing remote team through regular coaching, performance reviews, feedback and development.
• Driving employer engagement and vacancy generation, ensuring your team builds strong relationships with employers across the region.
• Using performance data and insight to identify opportunities, address underperformance and continually improve results.
• Building strong relationships with Jobcentre Plus, employers, training providers and other stakeholders to maximise opportunities for young people.
• Ensuring young people receive high-quality, personalised support and are matched to sustainable employment opportunities.
• Promoting innovative approaches to employer engagement, including reverse marketing and creating bespoke opportunities.
• Ensuring compliance with contractual, quality and operational requirements while maintaining an excellent customer experience.

Skills

Leading teams

Coaching

Performance management

Employer engagement

Recruitment

Sales or customer-facing

Communication

Remote leadership

Local labour market knowledge

Job description

Fedcap Employment is seeking a Performance Manager to lead a remote team of Job Brokers across Sussex, driving targets and ensuring high-quality support for young people seeking work. The role combines coaching, performance management and strong employer engagement to generate vacancies and sustainable employment outcomes.

The successful candidate will manage a dispersed team, promote best practices, and collaborate with Jobcentre Plus, employers, and training providers to maximise opportunities