Remote Performance Manager: Lead Youth Employment Team

The Fedcap Group; Brighton; Remote; GBP 38,000 - 45,000; Full time

Benefits offered by this job

33 days of annual leave

Pension contribution up to 5%

Monthly benefits scheme worth up to ££

Free life assurance (4x annual salary)

Development and leadership training

24/7 Employee Assistance Programme

Job summary

Fedcap UK is seeking a Performance Manager to lead a remote team of Job Brokers, driving KPIs and youth employment outcomes across Sussex. You will recruit, coach and develop staff, build employer partnerships and ensure high-quality service delivery.

You'll work with employers, Jobcentre Plus and training providers to generate vacancies, placements and apprenticeships while promoting innovative engagement approaches.

Qualifications

• Proven experience leading and developing teams in a target-driven environment.
• A natural coach who can motivate people, build confidence and unlock potential.
• Strong performance management skills, with the ability to use data and KPIs to drive improvement.
• Experience in employer engagement, recruitment, business development, employability, sales or a similar customer-facing environment.
• Strong communication, influencing and relationship-building skills.
• The ability to lead effectively across a remote or geographically dispersed team.
• A good understanding of local labour markets and employer recruitment needs.
• Experience working with young people, employability programmes or disadvantaged groups is desirable.
• Knowledge of apprenticeships, placements, reverse marketing or supported employment would be an advantage.

Responsibilities

• Leading, coaching and developing a geographically dispersed team of Job Brokers to achieve performance, quality and employment targets.
• Building a high-performing remote team through regular coaching, performance reviews, feedback and development.
• Driving employer engagement and vacancy generation, ensuring your team builds strong relationships with employers across the region.
• Using performance data and insight to identify opportunities, address underperformance and continually improve results.
• Building strong relationships with Jobcentre Plus, employers, training providers and other stakeholders to maximise opportunities for young people.
• Ensuring young people receive high-quality, personalised support and are matched to sustainable employment opportunities.
• Promoting innovative approaches to employer engagement, including reverse marketing and creating bespoke opportunities.
• Ensuring compliance with contractual, quality and operational requirements while maintaining an excellent customer experience.

Skills

Leadership

Coaching

Performance management

Data-driven

Employer engagement

Remote team leadership

Job description

Fedcap UK is seeking a Performance Manager to lead a remote team of Job Brokers, driving KPIs and youth employment outcomes across Sussex. You will recruit, coach and develop staff, build employer partnerships and ensure high-quality service delivery.

You'll work with employers, Jobcentre Plus and training providers to generate vacancies, placements and apprenticeships while promoting innovative engagement approaches.