Remote Workflow Helpdesk Technician - Entry Level

TieTalent; Leeds; Remote; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Flexible working options

33 days holiday including bank holidays

Enhanced family friendly benefits

Staff Reward Scheme

Pension scheme

Life assurance 4 x salary

Cycle2work scheme

Discounted Gym Membership

Employee social events

HP Employee discount programmes

Job summary

A leading technology company in the UK seeks a Junior Workflow Helpdesk Technician to join their Professional Services team. This entry-level role is perfect for graduates or those with limited experience who are passionate about technology. Responsibilities include supporting customers with IT solutions, logging support tickets, and collaborating on projects. Offers flexible working options and comprehensive benefits including 33 days of holiday, enhanced family-friendly benefits, and professional development sponsorship.

Qualifications

• Exposure to coding through coursework or personal projects.
• Awareness of workflow software or willingness to learn.
• Enthusiasm for technology.

Responsibilities

• Support customers and internal teams with IT and workflow solutions.
• Log and track activities and support tickets.
• Collaborate with colleagues to deliver projects.

Skills

Basic coding knowledge: JavaScript, HTML, CSS

Strong communication skills

Attention to detail

Time management

General IT understanding

Familiarity with MySQL or MSSQL

Job description

A leading technology company in the UK seeks a Junior Workflow Helpdesk Technician to join their Professional Services team. This entry-level role is perfect for graduates or those with limited experience who are passionate about technology. Responsibilities include supporting customers with IT solutions, logging support tickets, and collaborating on projects. Offers flexible working options and comprehensive benefits including 33 days of holiday, enhanced family-friendly benefits, and professional development sponsorship.