Junior IT Service Desk – Hybrid Training Path

Tindall Riley & Co Limited; England; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Varied benefits package

Hybrid working policy

Job summary

A major insurance firm in the UK seeks a Junior IT Service Desk Trainee to provide essential IT support across various global offices. This entry-level position offers comprehensive training and valuable experience in technical support roles. The ideal candidate will demonstrate a passion for technology, problem-solving skills, and previous experience in an office environment. The position features a hybrid working model, fostering career growth in a collaborative atmosphere.

Qualifications

• Passion for computing and eagerness to learn.
• Experience in a corporate or office-based role.
• Strong customer service orientation.

Responsibilities

• Provide excellent customer service focused on user experience.
• Log and prioritize IT support cases.
• Assist in troubleshooting hardware and software issues.
• Support Microsoft 365, Teams, and Exchange Online.

Skills

Computer literacy

Problem solving

Customer service

Interpersonal skills

Education

A Level in a numerate subject or computing

Tools

Microsoft 365

MS Office packages (Outlook, Word, Excel, PowerPoint)

Job description

A major insurance firm in the UK seeks a Junior IT Service Desk Trainee to provide essential IT support across various global offices. This entry-level position offers comprehensive training and valuable experience in technical support roles. The ideal candidate will demonstrate a passion for technology, problem-solving skills, and previous experience in an office environment. The position features a hybrid working model, fostering career growth in a collaborative atmosphere.