Workflow & IT Helpdesk Technician - Remote/Hybrid

Apogee Corp; Maidstone; Hybrid; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Flexible working options

33 days holiday including bank holidays

Holiday purchase scheme

Enhanced family friendly benefits

Paid days off for voluntary work

Staff Reward Scheme

Pension scheme

Life assurance 4 x salary

Sponsorship for professional development

Employee Assistance Programme

Mental health first aider support

Cycle2work scheme

Discounted Gym Membership

Eye care voucher scheme

Free flu vaccinations

Employee social events

Job summary

A leading technology solutions provider is seeking an entry-level Workflow Helpdesk Technician to join their Professional Services team. This role offers flexibility with remote or hybrid working options, requiring attendance at offices in Maidstone or London for team meetings. Responsibilities include providing IT support, logging activities, and collaborating with teams on projects. Candidates should have basic coding knowledge, strong communication skills, and a willingness to learn about workflow integration. This is an exciting opportunity for graduates or anyone passionate about technology.

Qualifications

• Exposure to JavaScript, HTML, CSS or similar through coursework or personal projects.
• Ability to follow guidance and work under supervision.
• Willingness to learn workflow software.

Responsibilities

• Support customers and internal teams with IT and workflow solutions.
• Log and track activities and support tickets.
• Collaborate with colleagues to deliver projects.

Skills

Basic coding knowledge

Strong communication

Attention to detail

Time management

General IT understanding

Database awareness

Job description

A leading technology solutions provider is seeking an entry-level Workflow Helpdesk Technician to join their Professional Services team. This role offers flexibility with remote or hybrid working options, requiring attendance at offices in Maidstone or London for team meetings. Responsibilities include providing IT support, logging activities, and collaborating with teams on projects. Candidates should have basic coding knowledge, strong communication skills, and a willingness to learn about workflow integration. This is an exciting opportunity for graduates or anyone passionate about technology.