Remote Junior IT & Workflow Support Technician

TieTalent; Manchester; Remote; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Flexible working options

33 days holiday

Enhanced family friendly benefits

Paid days off for voluntary work

Pension scheme

Life assurance 4 x salary

Employee Assistance Programme

Mental health support programme

Discounted gym membership

Employee social events

Job summary

A technology services company is seeking a Junior Workflow Helpdesk Technician to join their Professional Services team. This entry-level role offers the opportunity for recent graduates or those with limited experience to develop their career in technology. Responsibilities include supporting IT solutions and collaborating on projects while working remotely. The position comes with extensive benefits, including 33 days holiday and opportunities for professional development.

Qualifications

• Exposure to JavaScript, HTML, CSS, or similar through coursework or personal projects.
• Awareness of workflow software or willingness to learn, with enthusiasm for technology.
• Familiarity with MySQL or MSSQL concepts.

Responsibilities

• Support customers and internal teams with IT and workflow solutions.
• Log and track activities and support tickets.
• Collaborate with colleagues to deliver projects.

Skills

Basic coding knowledge

Strong communication

Attention to detail

Time management

General IT understanding

Database awareness

Job description

A technology services company is seeking a Junior Workflow Helpdesk Technician to join their Professional Services team. This entry-level role offers the opportunity for recent graduates or those with limited experience to develop their career in technology. Responsibilities include supporting IT solutions and collaborating on projects while working remotely. The position comes with extensive benefits, including 33 days holiday and opportunities for professional development.