Remote Welsh-Speaking Customer Service Executive

CAB-WCL Wescot Credit Services Limited; United Kingdom; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Remote training

31 days holiday (pro rata)

Job summary

Wescot Credit Services is seeking a Welsh-speaking Customer Service Executive for remote work. You will handle Welsh and English calls, support customers with financial wellbeing, and operate within my credit services campaigns.

The role offers remote training, 31 days holiday pro rata, and flexible shifts. You will be the first point of contact for Welsh-speaking customers, delivering five-star service from a dedicated team.

Qualifications

• Welsh fluency required.
• Experience handling inbound/outbound calls.
• Comfortable working remotely and with UK banking clients.

Responsibilities

• Handle inbound and outbound calls in Welsh and English.
• Provide tailored support to help customers achieve financial wellbeing.
• Maintain accurate customer records and follow processes for compliance.

Skills

Welsh language

English language

Customer service

Job description

Wescot Credit Services is seeking a Welsh-speaking Customer Service Executive for remote work. You will handle Welsh and English calls, support customers with financial wellbeing, and operate within my credit services campaigns.

The role offers remote training, 31 days holiday pro rata, and flexible shifts. You will be the first point of contact for Welsh-speaking customers, delivering five-star service from a dedicated team.