Remote Travel Support Specialist

Sawmilldcllc; Cardiff; Remote; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling options

Comprehensive training

Access to travel-related perks

Job summary

Sawmilldcllc is seeking a Remote Client Support Representative to assist clients throughout their travel journey. You will serve as a crucial contact for travelers, delivering support via email, phone, and messaging platforms before, during, and after their trips.

The ideal candidate has excellent communication skills, a background in customer service, and can work independently in a remote role. This fully remote position offers flexible scheduling and comprehensive training.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience in travel or hospitality.
• Highly organized and detail-oriented.

Responsibilities

• Support clients via email, phone, and messaging platforms.
• Respond to travel-related inquiries in a timely manner.
• Assist with itinerary changes and updates.

Skills

Strong communication skills

Customer service experience

Organizational skills

Independence in remote work

Ability to learn new systems

Job description

Sawmilldcllc is seeking a Remote Client Support Representative to assist clients throughout their travel journey. You will serve as a crucial contact for travelers, delivering support via email, phone, and messaging platforms before, during, and after their trips.

The ideal candidate has excellent communication skills, a background in customer service, and can work independently in a remote role. This fully remote position offers flexible scheduling and comprehensive training.