Remote Travel Experience Advisor

Sawmilldcllc; Belfast; Remoto; GBP 22.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Travel industry discounts

100% remote work

Descrizione del lavoro

Sawmilldcllc in the United Kingdom is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% work-from-home role offers training, ongoing support, and opportunities within a travel-focused company.

You will assist clients with travel-related questions, provide itinerary support, and ensure a smooth, stress-free experience from start to finish. Ideal for organized individuals who enjoy helping others travel with confidence.

Competenze

• Experience in customer service or travel support roles such as travel, hospitality, call center, or general support.
• Strong written and verbal communication skills.
• Highly organized, dependable, and detail-oriented.
• Comfortable working independently in a remote environment.
• Able to learn new systems, tools, and processes quickly.

Mansioni

• Assist clients remotely via email, phone, and messaging platforms.
• Answer travel-related inquiries in a clear, professional, and friendly manner.
• Support itinerary updates, cancellations, changes, and special requests.
• Provide guidance on destinations, travel requirements, and agency procedures.
• Monitor upcoming trips and proactively communicate with clients when needed.
• Resolve issues efficiently while maintaining a positive customer experience.

Conoscenze

Communication

Customer service

Organization

Attention to detail

Remote work

Learn quickly

Descrizione del lavoro

Sawmilldcllc in the United Kingdom is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% work-from-home role offers training, ongoing support, and opportunities within a travel-focused company.

You will assist clients with travel-related questions, provide itinerary support, and ensure a smooth, stress-free experience from start to finish. Ideal for organized individuals who enjoy helping others travel with confidence.