Remote Travel Concierge & Client Support Specialist

Consultwithtray; Leeds; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Fully remote

Comprehensive onboarding

Ongoing mentorship

Job summary

Consultwithtray in the United Kingdom is seeking a Remote Client Support Specialist to provide professional support and assist clients through a structured, team-supported workflow. In this fully remote role, you'll coordinate client requests, manage communication, and ensure a smooth and organized experience throughout the process.

This opportunity is ideal for someone who enjoys helping others, staying organized, and delivering excellent service while working independently in a flexible remote

Qualifications

• Excellent communication and interpersonal skills.
• Strong written and verbal communication skills.
• Customer service or client-facing experience preferred but not required.
• Comfortable working independently in a remote setting.
• Organized, dependable, and detail-oriented.
• Comfortable using online systems and technology platforms.

Responsibilities

• Support clients with booking flights, hotels, cruises, and tailored holiday packages.
• Respond to client inquiries with timely and accurate communication
• Research destinations, offers, and travel options to suit each clients needs and budget.
• Coordinate scheduling, confirmations, updates, and follow-ups as needed.
• Maintain organized records and documentation of client interactions
• Assist with workflow coordination to help ensure a seamless client experience.

Skills

Communication

Interpersonal skills

Customer service

Remote work

Organization

Technology proficiency

Job description

Consultwithtray in the United Kingdom is seeking a Remote Client Support Specialist to provide professional support and assist clients through a structured, team-supported workflow. In this fully remote role, you'll coordinate client requests, manage communication, and ensure a smooth and organized experience throughout the process.

This opportunity is ideal for someone who enjoys helping others, staying organized, and delivering excellent service while working independently in a flexible remote