Remote Travel Concierge

HJB Travels; Remote; GBP 60,000 - 80,000; Full time

Job summary

A travel service agency in the United Kingdom is seeking a Remote Travel Specialist to guide clients through their travel journeys. Key responsibilities include responding to inquiries, assisting with bookings, and providing accurate travel information. Ideal candidates will have strong communication skills and a customer service background. Enjoy the flexibility of remote work and exclusive travel perks as you help create memorable experiences for travelers.

Benefits

Remote flexibility

Exclusive travel perks

Ongoing training and support

Community focused on travel experiences

Qualifications

• Background in customer service, ideally within travel, tourism, or hospitality.
• Strong organizational habits and a proactive mindset.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Respond to client inquiries across various channels in a timely manner.
• Support clients with booking modifications and cancellations.
• Provide accurate information regarding destinations and processes.
• Follow up with clients to confirm travel plans and gather feedback.
• Address concerns ensuring client satisfaction.

Skills

Excellent communication skills

Customer service background

Attention to detail

Organizational skills

Tech-savvy

Enthusiasm for travel

Job description

A travel service agency in the United Kingdom is seeking a Remote Travel Specialist to guide clients through their travel journeys. Key responsibilities include responding to inquiries, assisting with bookings, and providing accurate travel information. Ideal candidates will have strong communication skills and a customer service background. Enjoy the flexibility of remote work and exclusive travel perks as you help create memorable experiences for travelers.