Remote Telephone Operator for AI Training & Support

Crossing Hurdles; Remote; GBP 40,000 - 60,000; Part time

Job summary

A leading research services firm is looking for a Telephone Operator to join their remote team, offering an hourly contract. Responsibilities include operating telephone switchboards, assisting callers, and documenting workflows. Ideal candidates should have strong experience in telephone operations and possess excellent writing skills. This short-term role requires a minimum commitment of 15 hours per week. Join to support a dynamic environment focusing on telecommunications.

Qualifications

• Strong experience working as a Telephone Operator or in closely related roles.
• Ability to accurately document workflows and operational logic.
• High attention to detail and reliability when handling sensitive information.

Responsibilities

• Design domain-specific questions for training AI models.
• Operate telephone switchboards for different types of calls.
• Maintain accurate call records and directory information.
• Assist callers in emergency situations.
• Monitor automated systems for collect calls.

Skills

Experience as a Telephone Operator

Strong writing skills

Comfort with computer-based tools

Attention to detail

Reliability

Job description

A leading research services firm is looking for a Telephone Operator to join their remote team, offering an hourly contract. Responsibilities include operating telephone switchboards, assisting callers, and documenting workflows. Ideal candidates should have strong experience in telephone operations and possess excellent writing skills. This short-term role requires a minimum commitment of 15 hours per week. Join to support a dynamic environment focusing on telecommunications.