Remote Solutions Architect for Government & Open Source

Element - creators of Matrix

United Kingdom

Remoto

GBP 75.000 - 85.000

Tempo pieno

5 giorni fa

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Vantaggi offerti da questo lavoro

40 days annual leave

Share options

Discretionary annual bonus

Healthcare cover

Home Office allowance

Professional development budget

Wellbeing platform access

Descrizione del lavoro

Element is hiring for a hybrid Customer Success role combining Pre-Sales Engineering and Technical Delivery. You will work with Account Executives to win new business and lead delivery for existing customers, focusing on English-speaking markets (UK and US) and supporting international opportunities as needed.

The position is remote within the UK, with a salary range of £75,000 to £85,000 per year plus benefits and a discretionary bonus.

Competenze

Fluent English (C1+)
Excellent communication and stakeholder engagement skills
Experience in technical roles serving enterprise or government clients
Familiarity with modern infrastructure and web technologies

Mansioni

Pre-Sales Engineering: support Account Executives with technical expertise, deliver demos, perform architecture reviews, engage in discovery, provide sizing and integration guidance, contribute to RFPs and proposals, stay updated on the landscape, voice of customers internally.
Post-Sales Delivery: lead design of customer solutions using Matrix and Element’s stack, own delivery from requirements to deployment, manage scope, risks, timelines, improve docs and processes, align product roadmap with customer needs