Remote GovTech Solutions Architect (Open Source)

Element; England; À distance; GBP 75 000 - 85 000; Plein temps

Avantages offerts par ce poste

40 days of annual leave (incl. bank)**

Share options

Discretionary annual bonus

Healthcare cover

Professional development budget

Wellbeing platform access

Home Office allowance

Company socials

Family-friendly environment

Résumé du poste

Element is seeking a hybrid Pre-Sales Engineer and Customer Success professional in the UK to land new business and deliver technical deployments for government and public sector.

You will lead product demos, architecture reviews, and deployment guidance, while ensuring customer adoption and alignment with product roadmap. This role is fully remote within the UK and offers a competitive salary with benefits.

Qualifications

• Fluent English (C1+)
• Excellent communication and stakeholder engagement skills
• Strong understanding of modern infrastructure: Linux, Kubernetes, Helm
• Working knowledge of database technologies (PostgreSQL, SQL)
• Familiarity with directory services and authentication (LDAP, AD, OIDC, SSO)
• Experience in technical roles serving enterprise or government clients
• Familiarity with scripting or programming (Python, JS, or similar)
• Familiarity with web technologies and client/server architecture
• Familiarity with Git

Responsabilités

• Pre-Sales Engineering: Support Account Executives during sales cycles with technical expertise
• Deliver product demos, architecture reviews, and technical deep-dives
• Engage in discovery conversations to understand customer pain points
• Provide solution sizing, integration guidance, and technical validation
• Contribute to RFP responses and formal proposals
• Stay current with the collaboration and communications landscape
• Represent the voice of prospective customers internally
• Post-Sales Delivery and Technical Customer Success: Lead the design of customer solutions using Matrix and Element’s stack
• Own technical delivery from requirements gathering through deployment
• Act as a mediator between customer needs and Element’s product roadmap
• Provide guidance on installation, configuration, scaling, and integration
• Manage scope, risks, and timelines for implementation work
• Help improve our documentation and internal processes

Connaissances

Fluent English

Excellent communication

Linux

Kubernetes

Helm

PostgreSQL/SQL

LDAP/AD/OIDC/SSO

Enterprise government experience

Python/JS scripting

Web technologies

Git

Outils

Linux

Kubernetes

Helm

PostgreSQL/SQL

LDAP/AD/OIDC/SSO

Python/JS

Web tech

Git

Description du poste

Element is seeking a hybrid Pre-Sales Engineer and Customer Success professional in the UK to land new business and deliver technical deployments for government and public sector.

You will lead product demos, architecture reviews, and deployment guidance, while ensuring customer adoption and alignment with product roadmap. This role is fully remote within the UK and offers a competitive salary with benefits.