Remote Senior Liability Claims Lead

Crawford; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading claims management company is seeking a Claims Handler to manage high value and complex liability claims. Responsibilities include receiving and acknowledging claims, preparing case management plans, and reporting on claims analysis. Candidates should possess strong communication skills, a proactive attitude, and relevant qualifications such as ACII or ACILA. The role requires flexibility for travel throughout the UK and offers a full-time schedule based in London.

Qualifications

• Ability to work on own initiative.
• Flexible approach with UK travel requirements.
• Quality focused service to internal and external customers.

Responsibilities

• Receive and acknowledge new claims.
• Prepare management plans and reports on claims.
• Instruct and control external legal and technical experts.
• Assist in developing less experienced staff members.
• Identify and develop business opportunities.

Skills

Excellent customer service

Strong communication skills

Proactive problem solving

Attention to detail

Education

ACII and/or ACILA qualification

Job description

A leading claims management company is seeking a Claims Handler to manage high value and complex liability claims. Responsibilities include receiving and acknowledging claims, preparing case management plans, and reporting on claims analysis. Candidates should possess strong communication skills, a proactive attitude, and relevant qualifications such as ACII or ACILA. The role requires flexibility for travel throughout the UK and offers a full-time schedule based in London.