Remote SaaS Implementation Project Manager

SFG20; Manchester; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Remote/Hybrid first policy

26 days holiday + bank holidays + buy

Private Medical insurance

Job summary

SFG20 is seeking an Implementation Project Manager to guide customers through onboarding of the SFG20 platform, ensuring rapid value realization and high satisfaction. You will combine project management with hands-on delivery, coordinating internal teams and data migration activities, workshops, and go-live support to deliver implementations on time and to a high standard.

Strong Excel skills, experience with SaaS deployments, and excellent stakeholder management are essential in this role

Qualifications

• Experience in Facilities Management, Building Maintenance or Compliance sectors.
• Experience implementing SaaS or cloud-based software solutions.
• Advanced Microsoft Excel skills for data manipulation and validation.

Responsibilities

• Lead customers through the implementation journey from project kick-off to go-live.
• Configure customer data within the SFG20 platform using internal systems and implementation tools.
• Prepare, cleanse, manipulate and validate customer data using Microsoft Excel and other implementation tools.
• Deliver implementation activities in line with project plans, timelines and quality standards.
• Conduct customer workshops, implementation meetings and progress updates.
• Support customers with onboarding activities and transition to Business as Usual.
• Ensure documentation is completed and maintained accurately.
• Manage multiple implementation projects simultaneously, including scope, timelines and budget.

Skills

Customer-facing communication

Project planning

Organisational skills

SaaS deployments

Workshops facilitation

Data migration

Stakeholder management

Data analysis

Education

Project Management qualification (PRINCE2/APM/Agile/PMP)

Tools

Microsoft Excel

Implementation tools

Job description

SFG20 is seeking an Implementation Project Manager to guide customers through onboarding of the SFG20 platform, ensuring rapid value realization and high satisfaction. You will combine project management with hands-on delivery, coordinating internal teams and data migration activities, workshops, and go-live support to deliver implementations on time and to a high standard.

Strong Excel skills, experience with SaaS deployments, and excellent stakeholder management are essential in this role