Remote Operations Leader - Integrated Care Service

NHS; Remote; GBP 50,000 - 60,000; Full time

Job summary

A prominent healthcare organization in Wales seeks an Operations Manager for a national multi-disciplinary remote assessment service. This role involves providing 24/7 operational leadership, managing diverse teams, and ensuring service excellence through effective communication and leadership. Candidates should have a degree level education, strong leadership experience, and knowledge in budget management. The ability to speak Welsh is desirable, and applicants from diverse backgrounds are encouraged.

Qualifications

• Experience in managing a multi-disciplinary remote assessment service.
• Strong capability in leading teams under pressure.
• Knowledge of managing a contact centre.
• Experience in budget management.

Responsibilities

• Provide 24/7 operational leadership for the service.
• Manage delivery of works, estates, security and housekeeping.
• Support nurturing and development of staff.

Skills

Leadership behaviours

Communication skills

Budget management

Relationship management

Influencing skills

Education

Degree level education or equivalent experience

ILM Level 4 in Leadership and Management

Job description

A prominent healthcare organization in Wales seeks an Operations Manager for a national multi-disciplinary remote assessment service. This role involves providing 24/7 operational leadership, managing diverse teams, and ensuring service excellence through effective communication and leadership. Candidates should have a degree level education, strong leadership experience, and knowledge in budget management. The ability to speak Welsh is desirable, and applicants from diverse backgrounds are encouraged.