Remote Operating System Operative

JR United Kingdom; West Midlands Combined Authority; Remote; GBP 25,000 - 45,000; Full time

Job summary

An innovative company seeks a Remote Operating System Operative to manage Automated Stacking Cranes efficiently. This role involves operating cranes remotely, ensuring optimal performance to meet service KPIs. Ideal candidates will have strong communication skills, operational experience, and a positive attitude. The role offers a competitive package and the chance to work in a dynamic environment that fosters personal growth. If you're ready to take on challenges in a leading logistics firm, this opportunity is for you!

Qualifications

• Minimum GCSE Maths & English Grade C+ or equivalent required.
• Experience in operational or port-related roles preferred.

Responsibilities

• Remotely operate Automated Stacking Cranes (ASCs) from an office.
• Collaborate with operational staff to meet port requirements.
• Communicate via voice radio and resolve issues promptly.

Skills

GCSE Maths & English Grade C+

Operational experience

Good IT skills

Excellent communication skills

Strong interpersonal skills

Organizational skills

Flexibility to work additional hours

Education

Tertiary education or military training

Tools

Microsoft applications

Job description

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Remote Operating System Operative, London (West End)

Client: DP World

Location: London (West End), United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

We are currently offering an excellent opportunity for a Remote Operating System Operative to join our team in Stanford-Le-Hope. The goal of the position is to operate Automated Stacking Cranes (ASCs) via remote control consoles, supported by cameras and video equipment. The aim is to maintain efficient operation of the ASCs to meet customer service KPIs while adhering to company standards, policies, and procedures.

This role involves working a 12-hour day and night shift, on a 4 on 4 off pattern, covering both weekdays and weekends.

About The Role

How will you contribute:

• Remotely operate ASCs from an office, especially when automated mode is unavailable, including:
• Loading and unloading containers on trucks and terminal chassis in landside interchange zones.
• Driving to or from maintenance positions.
• Performing picking and grounding operations in automatic mode remotely.
• Checking container stack heights and IDs.
• Remotely operating ASCs during the final landing phase of containers onto vehicles when necessary.
• Using terminal operating systems to monitor shipside and landside operations.
• Collaborating with operational staff to meet port requirements.
• Communicating via voice radio, answering calls, and resolving issues promptly.
• Being flexible in duties within the Control Room.
• Understanding the company's operating procedures for Control and Terminal.

What will you Bring

Qualifications, Skills & Experience:

• Minimum GCSE Maths & English Grade C+ or equivalent.
• Tertiary education or military training is advantageous.
• Experience in a similar role or operating an RC desk preferred.
• Experience in operational, industrial, or port-related roles.
• Proven experience dealing with external customers face-to-face or over the phone.
• Good IT skills, including Microsoft applications.
• Excellent communication skills; radio communication experience is a plus.
• Strong interpersonal skills and ability to work under pressure.
• Good organizational skills and attention to detail.
• Positive attitude, willingness to learn and develop.
• Ability to maintain high concentration levels.
• Flexibility to work additional hours if needed.

Note:

• Eligibility to work in the UK.
• Roles may close early depending on application volume.
• Must hold a valid UK or international driving license.
• Compliance with health and safety, including weight, height, blood pressure, and hearing requirements, is mandatory.

Compensation

DP World offers exciting roles within a growing organization, fostering personal growth and self-development, with a competitive package.

About DP World

DP World is a global leader in trade logistics, with over 106,500 employees across 73 countries. We aim to improve trade flow through innovative infrastructure and technology, creating efficient supply chain solutions that transform global trade.